Protocol for working with clients face to face outdoors during the Covid-19 pandemic
As agreed by the Governance committee on May 28th
There are some young people who do not feel safe discussing their issues on the phone or online whilst they are at home.
There are some young people who are very anxious about meeting people again.
Consider the BACP guidelines for considering face to face work with a client
If for any reason online work is not possible, we recommend that you still consider the factors below:
the client's need and safety
your needs and safety
the context of the service
whether other options are possible and the ethical and practical risks of any decision
the known risk factors of age and any pre-existing health conditions for both yourself and your client
clients with particular needs who may not be able to engage using online platforms
if your clients could be putting themselves at risk during the journey to and from your premises
To better help young people who are struggling with their mental health who are unable to engage online or on the phone
The Procedure to follow
Draw up a list of clients to whom the above criteria applies. Record on each client’s record the reason for offering face to face sessions.
Write out a list of issues to talk through with the client before meeting face to face. This must include
Prior to meeting explain about the coronavirus and the reason for special precautions. Answer any questions and reassure as appropriate. Check their understanding.
Ask about their health status. Do they or anyone in the house have Covid-19 or Covid-19 symptoms. Is anyone in the house in a higher risk/shielding. Is anyone in their household self-isolating due to contact with Covid-19
Explain about social distancing and why it is needed. Seek their agreement to maintain the 2metre social distancing.
Explain that if you test positive for Covid-19 after your meeting the client is likely to be asked to self-isolate for 14 days.
Verbal consent to the meeting must be recorded on Views demonstrating that you have gone through the above issues with the client
Ensure that your manager or appropriate person knows of your session and where you will be. Do not go to any isolated areas.
Use hand sanitiser before and after your meeting and wash your hands